Information Technology

LEARN's Information Technology Hub offers tailored services for the ever-changing landscape of education. In an era where technology plays a role in shaping the learning experience, our IT services are designed to provide robust and reliable IT infrastructure, support, and solutions. 

Archiving is the systemic process of collecting, organizing, preserving, and storing records, documents, data, or other valuable information for long-term retention and future reference. The objective of archiving is to ensure that important information remains accessible, secure, and usable over an extended period. LEARN's IT staff help you implement robust archiving practices to safeguard data, support business continuity, and retain a historical record of activity. 

Break Fix
Break Fix is a term used to describe a service model where IT professionals, in this case LEARN's IT staff, fix specific issues or problems within an organization's technology structure. In our model, a LEARN IT staff person is nestled within your organization, available on-demand whenever a problem arises. This partnership between LEARN and or customer provides the customer with immediate IT solutions.

IT Compliance refers to an organization's adherence to relevant laws, regulations, industry standards, and internal policies concerning the management, security, and privacy of information technology systems and data. LEARN's IT staff provide organizations with a proactive and holistic approach to safeguard their IT infrastructure, data, and reputation. 

LEARN IT employees in meeting
Cyber Training & Tools
Critical components of cybersecurity measures, Cyber Training & Tools are aimed at protecting computer systems, networks, and data from cyber threats and attacks. Cyber Training refers to educational programs and initiatives designed to enhance individuals' knowledge and skills related to cybersecurity. Cybersecurity Tools are software and hardware solutions that help detect, prevent, and  respond to cyber threats. LEARN's IT staff recommend and design training appropriate for your needs, as well as recommend and maintain tools to safeguard your organization. 

Data Backups & Data Migration
Data Backups refer to the process of creating copies of important digital data and storing them in a secure location to ensure data recovery in case of data loss, system failures, or cyberattacks. Data Migration refers to the process of moving data from one storage location or system to another. LEARN's IT staff properly execute backups and migration so an organization's data integrity remains intact and data management practices are efficient. 

Google Workspace Support
Google Workspace Support is available from our LEARN IT staff and is in place to assist an organization with technical and administrative issues related to Google Workspace.

Firewall Management
Firewall Management is the configuring, monitoring, and maintaining of firewalls to protect a computer network from unauthorized access, cyber threats, and security breaches. LEARN's IT staff configure your firewalls; maintain and update firewall rules; monitor; patch; and document with continuous vigilance, providing protection for an organization's network and data. 

Information Security
Network Security is a critical aspect of information security that focuses on protecting computer networks, devices, and data. LEARN's IT staff ensure confidentiality, integrity, and availability of network resources and information, guarding against various forms of cyberattacks. 

PowerSchool Training & Reporting
PowerSchool Training & Reporting are two essential components of the PowerSchool education technology platform. The two components work together to empower educational institutions with the tools and insights necessary to foster student success, streamline administrative processes, and enhance the overall educational experience. LEARN's PowerSchool staff have years of training from PowerSchool University and stand ready to support new and veteran staff to optimize the tool. 

IT Procurement is the process of acquiring information technology hardware, software, services, and solutions to meet the technological needs of an organization. LEARN's IT staff develop a strategic approach to selecting vendors, negotiating contracts, and purchasing IT resources that align with an organization's IT strategy and objectives.

Server Management
Server Management is the process of overseeing and maintaining the operation, performance, security, and availability of computer servers. LEARN's IT staff offer effective server management that ensures run smoothly, efficiently, and securely. 

RESC Alliance: Technology

Serving as the lead agency, LEARN collaborates with the five other RESC's to provide statewide technology services through a federal Title II, Enhancing Education Through Technology grant awarded by the CSDE. Focusing on statewide professional development activities, the Alliance of RESCs offers numerous technology integration workshops, school-based services, and technical assistance to districts. The RESC Alliance continues to explore new options for training and services, assists the CSDE with grant reading, and conducts state-wide focus groups to understand the current status of technology integration in Connecticut. LEARN coordinates the grant and served as fiscal agent.
RESC Alliance Logo

For more information about Information Technology please contact Lance Hagen at [email protected] or (860)434-4800 ext. 1117